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Before you begin
Driver updates for Windows 10, along with many devices, such as network adapters, monitors, printers, and video cards, are automatically downloaded and installed through Windows Update. You probably already have the most recent drivers, but if you'd like to manually update or reinstall a driver, here's how:
Update the device driver
In the search box on the taskbar, enter device manager, then select Device Manager.
Select a category to see names of devices, then right-click (or press and hold) the one you’d like to update.
Select Search automatically for updated driver software.
Select Update Driver.
If Windows doesn't find a new driver, you can try looking for one on the device manufacturer's website and follow their instructions.
Reinstall the device driver
In the search box on the taskbar, enter device manager, then select Device Manager.
Right-click (or press and hold) the name of the device, and select Uninstall.
Restart your PC.
Windows will attempt to reinstall the driver.
More help
If you can't see the desktop and instead see a blue, black, or blank screen, see Troubleshoot blue screen errors or Troubleshoot black or blank screen errors.
Table Of Contents
Release Notes for Cisco VSM 7.0 Driver Pack, Release 2.0-16d
This document provides important information for the Cisco Video Surveillance Manager (VSM) 7.0 driver pack release 2.0-16d.
This document includes the following sections:
•What's New in this Release
•Important Notes
•Supported Devices
•Obtaining and Installing the Driver Pack
•Defects
What's New in this Release
This driver pack provides support for Cisco 7030, 3000 series, and 6000 series IP cameras in addition to existing Cisco IP cameras and encoders. For more information, see the 'Supported Devices' section.
Important Notes
After this driver pack is installed, Cisco 7030, 3000 series, and 6000 series cameras can be discovered automatically by VSM using Medianet. However, the 7030, 3000 series, and 6000 series cameras will not appear in the list of models that are supported for auto provisioning. The cameras will be available under the Cameras Pending Approval list and can be configured using bulk Actions to assign the appropriate template.
For more information, use the Bug Toolkit to access the defect number CSCuc89068 (see the 'Using the Bug Toolkit' section).
Also see the following sections in Cisco Video Surveillance Operations Manager User Guide, Release 7.0 for more details.
•'Discovering Cameras on the Network'
•'Enabling the Auto Configuration Defaults for a Camera Model'
•'Cameras Pending Approval List'
Supported Devices
Table 1lists the Cisco devices that this driver pack supports.
Recommended Minimum Firmware Version | Media Types | Dual Stream | Firmware Upgrade | |||||
|---|---|---|---|---|---|---|---|---|
2400 Series | 2.5.0-9 | NTSC | MPEG-4 MJPEG | No | Yes | Yes | Yes | No |
2500 Series | 2.5.0-9 | NTSC | MPEG-4 MJPEG | Yes | Yes | Yes | Yes | No |
2600 Series | 4.4.0-13 | NTSC | H.264 MPEG-4 MJPEG | Yes | Yes | Yes | Yes | Yes |
2900 Series | 1.6.18 | NTSC | H.264 MJPEG | Yes | Yes | Yes | Yes | No |
3000 Series | 1.1.3-86 | NTSC Thinkwell driver download windows 10. Argentina Australia Austria Bangladesh Belarus Belgium Bolivia Brazil Bulgaria Canada Chile China Mainland Colombia Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France Germany Greece Guatemala Honduras Hong Kong S.A.R. Of China Hungary India Indonesia Ireland Israel Italy Japan. | H.264 MJPEG | — | Yes | Yes | Yes | Yes |
4300 | 2.4.0-271 | NTSC | H.264 MJPEG | Yes | Yes | Yes | Yes | Yes |
4300E | 3.2.1-200 | NTSC | H.264 MJPEG | Yes | Yes | Yes | Yes | Yes |
4500 | 2.4.0-271 | NTSC | H.264 MJPEG | Yes | Yes | Yes | Yes | Yes |
4500E | 3.2.1-200 | NTSC | H.264 MJPEG | Yes | Yes | Yes | Yes | Yes |
5000 Series | 1.6.17 | NTSC | H.264 MJPEG | No | Yes | Yes | Yes | No |
6000 Series | 1.1.2-30 | NTSC | H.264 MJPEG | — | Yes | Yes | Yes | Yes |
7030 | 1.1.4-48 | NTSC | H.264 MJPEG | — | Yes | Yes | Yes | Yes |
CIVS- | 1.1.0-1 | NTSC | H.264 MPEG-4 MJPEG | Yes | Yes | Yes | Yes | No |
CIVS- | 1.1.0-1 | NTSC | H.264 MPEG-4 MJPEG | Yes | — | Yes | Yes | No |
Obtaining and Installing the Driver Pack
You obtain by using a client PC from which you can access the Cisco.com website. You must use a client PC that is running Microsoft Window 7 and a 32-bit version of Internet Explorer to access the VSM Management Console and install the driver pack.
To obtain and install the driver pack, follow these steps. The driver pack must first be installed on the VSOM server and then on each VSMS server.
Procedure
Step 1 From a client PC that can access Cisco.com, take these actions to obtain the driver pack:
a. Go to this URL (you must have a valid Cisco.com user ID and password before you can access this URL):
b. Click the Video Surveillance Device Driver link.
c. Click Latest Releases > 7.0.0 in the panel on the left of the window.
d. Click the Download button for the driver pack for your operating system:
–For RHEL 5.8 —dp_cisco-2.0-16d_7.0.0-331d_rhel58.zip
–For SLES10 SP1—dp_cisco-2.0-16d_7.0.0-331d_sles10-sp1.zip
e. Follow the on-screen instructions to download the driver pack file.
Step 2 From a client PC that is running Microsoft Windows 7 and that can access the VSM Management Console, start a 32-bit version of Internet Explorer.
Step 3 In the Internet Explorer Address field, enter the following URL, replacing server with the IP address or host name of the VSOM server in your deployment:
https://server/vsmc/
Step 4 Log in to the VSM Management Console and take these action to install the driver pack:
a. Choose Administration, and then click Manage Drivers under Driver Packages in the left panel of the window.
b. Check the dp_cisco checkbox in the list of drivers
c. Click Upgrade Driver.
d. In the pop-up window, click Browse, and then navigate to and select the driver pack file that you downloaded.
e. Follow the on-screen prompts to restart the services and log back in to the VSM Management Console.
Step 5 Repeat Step 3 and Step 4 for each VSMS server in your deployment.
Defects
This section includes these topics:
•Using the Bug Toolkit
•Known Defects
Using the Bug Toolkit
You can use the Bug Toolkit to find information about most caveats for Cisco VSM releases, including a description of the problems and available workarounds. The Bug Toolkit lists both open and resolved caveats.
To access Bug Toolkit, you need the following items:
•Internet connection
•Web browser
•Cisco.com user ID and password
VSM Driver Download For Windows
To use the Software Bug Toolkit, follow these steps:
Procedure
Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/.
Step 2 Log in with your Cisco.com user ID and password.
Step 3 To look for information about a specific problem, enter the bug ID number in the Search for bug ID field, then click Go.
Step 4 To look for information if you do not know the bug ID number:
a. Choose Security from the Select Product Category menu.
b. Choose the desired product from the Select Product menu.
c. Choose the version number from the Software Version menu.
d. Under Advanced Options, choose Use default settings or Use custom settings. The default settings search for severity 1, 2, and 3 bugs, open and fixed bugs, and only bugs containing bug details. Use the custom settings to change the severity and status parameters, or to search for keywords within the bug headline and description.
Known Defects
Table 2 lists known defects in this release.
Headline | |
|---|---|
CSCud37063 | Cannot add devices due to ServerPool mismatch after driver pack upgrade |
CSCud68491 | Driver Pack Upgrade Error: version is not compatible with VSMS version |
CSCud75882 | 7030: No events received for input port 3 in VSM |
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